How long will it take for my order to ship?
Items are shipped out within 4-6 business days of cleared payment if not earlier, unless otherwise stated in the product listing. Customized items (eg. initial pillows) ship in 2-3 weeks, as noted in the product listing, as well as gallery wrapped canvases.
Shipments to the U.S. ship via USPS First Class or Priority Post and include a tracking number.
Shipments to Canada ship via Canada Post regular mail, with the exception of rugs, which ship direct from the manufacturer in New Jersey via USPS.
Contact us if you have a specific shipping method in mind or would like to pay extra for a tracking number or expedited shipping.
Unfortunately, we no longer offer International Shipping.
How will my order be packaged?
Wall art prints and greeting cards are shipped in a cello sleeve and packed in a sturdy flat mailer envelope. Oversize art prints are shipped in a sturdy cardboard tube. Tote bags, wood signs and pillow covers are shipped in a bubble mailer.
Does my art print come with a frame?
All wall art prints are shipped without frames. All print sizes will fit standard frame sizes. Wrapped canvas art does not require a frame and is ready to hang. Hanging canvas art includes a wood frame at top and bottom and is also ready-to-hang. Peel and stick posters are self-adhesive and don't require a frame. If you would like any unframed prints as a wrapped canvas, hanging canvas or peel and stick, just let us know and we will set up a listing for you!
What is your return policy?
Items may be refunded or exchanged within 14 days of receipt of purchase, and only if still in original condition. Buyer assumes all shipping charges.
How are my products made and by who?
All items are designed in the Parade and Company studio in downtown Toronto, Canada. With the exception of rugs, which are produced by Lorena Canals. Our letterpress gold foil prints are printed locally at a wonderful small print shop using an antique press, and the wrapped canvases and pillows are manufactured by small businesses in Canada.
Do you only design for babies and kids?
Designing for babies and kids is our primary focus, but we do occasionally make wall art that could be hung in any room in your house.
Can you customize my order?
Most custom orders are to match colors to your decor, although from time to time I will take on more complex custom requests.
If you are a retailer interesting in carrying Parade and Company products, contact us at firstname.lastname@example.org for more information.